Privacy Policy
Your privacy matters to us. This comprehensive policy explains how selanorivquth collects, uses, and protects your personal information in accordance with Australian privacy laws.
1. Information We Collect
At selanorivquth, we collect various types of information to provide you with our financial analysis platform and related services. Understanding what information we gather helps you make informed decisions about your privacy.
Name, email address, phone number, professional title, company information, and billing details when you register or subscribe to our services.
Information about how you interact with our platform, including pages visited, features used, time spent, and analysis tools accessed.
Investment preferences, portfolio information, and analysis parameters you input to customize your experience on our platform.
IP address, browser type, device information, operating system, and cookies to ensure platform functionality and security.
We only collect information that's necessary to provide our services effectively. When you use our financial analysis tools, we may collect data about your investment research activities to improve our platform's capabilities.
2. How We Use Your Information
Your information serves specific purposes that directly benefit your experience with selanorivquth's financial analysis platform. We're transparent about how we use your data:
Service Delivery: We use your personal and technical information to provide access to our financial analysis tools, generate customized reports, and maintain your account preferences.
Platform Improvement: Usage data helps us understand which features are most valuable to investment professionals, allowing us to enhance our analytical capabilities and user interface.
Communication: We use your contact information to send important updates about your account, new features, and relevant market insights that align with your stated interests.
Security and Compliance: Technical information helps us protect your account from unauthorized access and ensure compliance with Australian financial regulations.
3. Information Sharing and Disclosure
selanorivquth maintains strict control over your personal information. We don't sell your data to third parties, and we limit sharing to specific circumstances that serve your interests or legal requirements.
Service Providers: We work with trusted partners who help us deliver our platform, including cloud hosting providers, payment processors, and security services. These partners can only use your information to provide services to us and must meet our privacy standards.
Legal Requirements: We may disclose information when required by Australian law, court orders, or regulatory authorities. This includes compliance with Australian Securities and Investments Commission (ASIC) requirements when applicable.
Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, but only under equivalent privacy protections.
Your Consent: We may share information with your explicit consent, such as when you request integration with third-party financial tools or choose to participate in partner programs.
4. Your Privacy Rights
Under Australian Privacy Principles and the Privacy Act 1988, you have significant rights regarding your personal information. We've made it easy to exercise these rights through your account settings and our support team.
- Access Rights: Request a copy of all personal information we hold about you, including how we've used it and who we've shared it with.
- Correction Rights: Update or correct any inaccurate or outdated information in your profile or account settings.
- Deletion Rights: Request deletion of your personal information, subject to legal retention requirements for financial records.
- Portability Rights: Receive your data in a structured, machine-readable format to transfer to another service provider.
- Restriction Rights: Limit how we process your information in certain circumstances, such as while we investigate an accuracy concern.
- Objection Rights: Object to certain types of processing, including direct marketing communications.
- Complaint Rights: File a complaint with us directly or with the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity to protect your information.
5. Data Security and Protection
Protecting your information is fundamental to our operations. We implement multiple layers of security controls designed to safeguard your data against unauthorized access, disclosure, or misuse.
All data transmissions use TLS 1.3 encryption, and sensitive data is encrypted at rest using AES-256 standards.
Multi-factor authentication and role-based access ensure only authorized personnel can access your information.
24/7 security monitoring and intrusion detection systems protect against unauthorized access attempts.
Regular security audits and compliance reviews ensure we meet Australian privacy and security standards.
Our security measures are regularly reviewed and updated to address emerging threats. We also provide security best practices guidance to help you protect your account credentials and maintain secure access to our platform.
6. Data Retention and Deletion
We retain your information only as long as necessary to provide our services and meet legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.
Account Information: Personal profile information is deleted within 90 days of account closure unless you request immediate deletion.
Financial Records: Transaction history and billing information must be retained for seven years under Australian Taxation Office requirements and other financial regulations.
Usage Data: Anonymized usage statistics may be retained indefinitely for product improvement, but cannot be linked back to your identity.
Legal Hold: If your information is subject to legal proceedings or regulatory investigations, retention may extend beyond normal periods until matters are resolved.
7. Cookies and Tracking Technologies
selanorivquth uses cookies and similar technologies to enhance your experience, analyze platform usage, and maintain security. You can control cookie settings through your browser preferences.
Essential Cookies: Required for basic platform functionality, including login sessions, security features, and user preferences. These cannot be disabled without affecting core services.
Analytics Cookies: Help us understand how users interact with our platform to improve features and performance. These cookies collect aggregate, non-personally identifiable information.
Preference Cookies: Remember your settings and customizations to provide a personalized experience across sessions.
We don't use advertising cookies or share cookie data with advertising networks. Most browsers allow you to control cookie settings, though disabling certain cookies may limit platform functionality. Our cookie banner provides options to accept or reject non-essential cookies.
8. International Data Transfers
While selanorivquth operates primarily within Australia, some of our service providers may process your information in other countries with appropriate privacy protections in place.
Data Location: Your primary data is stored on servers located within Australia, ensuring compliance with Australian Privacy Principles.
Service Providers: Some technology partners operate in other countries, including cloud infrastructure providers. We ensure these partners provide adequate privacy protections through contractual safeguards.
Legal Basis: International transfers occur only when necessary for service delivery and are protected by standard contractual clauses or other approved transfer mechanisms.
If you have concerns about international data transfers, contact our privacy team for specific information about where your data is processed and what protections apply.
9. Children's Privacy
selanorivquth's financial analysis platform is designed for investment professionals and adults. We don't knowingly collect personal information from children under 18 years of age.
If you're under 18, please don't provide personal information through our platform. If we discover we've collected information from a child under 18, we'll delete it promptly.
Parents or guardians who believe their child has provided information to us can contact our privacy team for assistance in removing that information.
10. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated clearly to all users.
Notification Methods: Important privacy policy changes will be communicated through email notifications, platform notifications, and prominent notices on our website.
Effective Dates: Changes become effective 30 days after notification unless immediate changes are required by law.
Your Options: If you disagree with policy changes, you can close your account before changes take effect. Continued use of our platform after changes become effective indicates acceptance of the updated policy.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions or Concerns?
Privacy Officer
Gardens Point Rd, Brisbane City QLD 4000, Australia
Email: info@selanorivquth.com
Phone: +61 8 9328 4600
We respond to privacy inquiries within 5 business days and resolve most requests within 30 days.